Equipment Sales & Service
A comprehensive solution to help you deliver and maintain high quality service to your customers
Schedule jobs, efficiently manage your service activities and improve productivity
Clear Enterprise enables organizations to generate calendar and meter-based periodic maintenance,
simplify scheduling which helps prevent failures and reduce costs
Manage Equipment Lifecycle
Keep a history of equipment movement such as warranty, servicing & billing. Assign individual service contracts or an over-riding service contract to all machines for a customer
Efficient Job Scheduling
Web interface for entering jobs by customers. Central management of all job scheduling allows tracking of work performed, parts used and assigned technicians on jobs. Bill directly from jobs
Automated Billing
Apply meter based billing for equipment and set automated billing for date and time based servicing charges tracked against maintenance jobs for customers
Streamlined Ordering
Fast efficient processing of quotes and orders helped by automated promotional pricing, customer specific pricing, automated account limit checks
Mobile Ready
Sales counters are a thing of the past. Serve customers anywhere on the shop floor using mobile devices for scanning, stock lookups and customer orders
Better Inventory Control
Track stock in real time across multiple warehouses and locations. Perfect if you have multiple stores and warehouses. Utilise wedge or optional wireless scanners to perform stock related tasks
Equipment Servicing
Flexible Servicing
Perform services on customer equipment, fixed assets, stocked products or equipment from walk-ins
Scheduling
Schedule jobs, assign techs and resources to service bookings. Timesheets are used to track actual labour for individually costed resources
Better Customer Experience
Respond to customer requests for timely information. Quotes and sales orders can be quickly generated directly from jobs and service bookings
Service Functions
Designed for servicing of both internal and customer equipment
Call System Linking
Bookings for service work may be linked to customer calls and scheduled as jobs for action by service technicians
Complete Equipment Records
Customer Service Agreements may be linked to equipment items to control the billing parameters for service work undertaken on each piece of equipment
Unlimited Service Agreements
Customer can have multiple service agreements for varied periods of time, each covering different equipment items in different locations
Quick Updates
Quickly add travel time, labour, parts and equipment meter counts to service bookings then easily a job inclusive of labour and parts used plus any additional charges
‘Using Clear Enterprise, companies engaged in service work benefit from faster, easier, more comprehensive management of this core part of their business’