Equipment Sales & Service

A comprehensive solution to help you deliver and maintain high quality service to your customers

Schedule jobs, efficiently manage your service activities and improve productivity

Clear Enterprise enables organizations to generate calendar and meter-based periodic maintenance,
simplify scheduling which helps prevent failures and reduce costs

Manage Equipment Lifecycle

Keep a history of equipment movement such as warranty, servicing & billing. Assign individual service contracts or an over-riding service contract to all machines for a customer

Efficient Job Scheduling

Web interface for entering jobs by customers. Central management of all job scheduling allows tracking of work performed, parts used and assigned technicians on jobs. Bill directly from jobs

Automated Billing

Apply meter based billing for equipment and set automated billing for date and time based servicing charges tracked against maintenance jobs for customers

Streamlined Ordering

Fast efficient processing of quotes and orders helped by automated promotional pricing, customer specific pricing, automated account limit checks

Mobile Ready

Sales counters are a thing of the past. Serve customers anywhere on the shop floor using mobile devices for scanning, stock lookups and customer orders

Better Inventory Control

Track stock in real time across multiple warehouses and locations. Perfect if you have multiple stores and warehouses. Utilise wedge or optional wireless scanners to perform stock related tasks

Equipment Servicing

  • Flexible Servicing

    Perform services on customer equipment, fixed assets, stocked products or equipment from walk-ins

  • Scheduling

    Schedule jobs, assign techs and resources to service bookings. Timesheets are used to track actual labour for individually costed resources

  • Better Customer Experience

    Respond to customer requests for timely information. Quotes and sales orders can be quickly generated directly from jobs and service bookings

Service Functions

Designed for servicing of both internal and customer equipment

  • Call System Linking

    Bookings for service work may be linked to customer calls and scheduled as jobs for action by service technicians

  • Complete Equipment Records

    Customer Service Agreements may be linked to equipment items to control the billing parameters for service work undertaken on each piece of equipment

  • Unlimited Service Agreements

    Customer can have multiple service agreements for varied periods of time, each covering different equipment items in different locations

  • Quick Updates

    Quickly add travel time, labour, parts and equipment meter counts to service bookings then easily a job inclusive of labour and parts used plus any additional charges

‘Using Clear Enterprise, companies engaged in service work benefit from faster, easier, more comprehensive management of this core part of their business’

Work smarter not harder.